Frequently Asked Questions
Everything you need to know about home automation
What is home automation and how can it benefit me?
Home automation is the automation of your home or business through technology. With Tibana, you can control lighting, climate, security, and resources from your phone, saving energy and gaining comfort.
Do I need to renovate my entire electrical installation?
No. Most of our solutions integrate with your existing installation. We use wireless devices (Zigbee, WiFi, Bluetooth) that require no construction work or additional wiring.
Is home automation secure? Can my house be hacked?
Security is our priority. We implement segmented networks (VLANs), local control without cloud dependency, VPN for remote access, and multiple layers of protection to ensure the security of your space and data.
What brands and devices are compatible?
We work with Amazon Alexa, Google Home, Apple HomeKit, Home Assistant, Aqara, Xiaomi, SmartThings, Sonoff, TP-Link Tapo, Tuya, and more. We design multi-protocol solutions that integrate different ecosystems.
Does it work without internet?
Yes. We build systems with local control that work even without an internet connection. We use private servers and protocols like Zigbee that operate independently.
How much does it cost to automate a home?
The cost varies depending on the scope of the project. We offer scalable solutions ranging from basic automations to complete systems. Contact us for a personalized assessment with no obligation.
In which areas do you offer service?
We work with clients anywhere in the world. We offer remote consulting, design, and configuration, and coordinate on-site installation depending on the project. We serve customers in five languages.
Do you offer maintenance and support?
Yes. We provide ongoing support and maintenance to ensure your system runs optimally. We also offer upgrades and expansions as your needs evolve.